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How To Bulk Assign Tickets In Zendesk
- Log In: Access your Zendesk account.
- Navigate to Tickets: Go to the "Tickets" section from the dashboard.
- Select Tickets: Use checkboxes to choose multiple tickets you want to assign.
- Click on Bulk Actions: Find the "Bulk Actions" button at the top of the ticket list.
- Choose Assign: Select the "Assign" option from the dropdown menu.
- Select Assignee: Pick the agent or group you want to assign the tickets to.
- Confirm Assignment: Click on the "Assign" button to finalize the bulk assignment.
- Check Assigned Tickets: Review the tickets to ensure they are assigned correctly.
```
