How To Merge Tickets In Zendesk
- Log in to Zendesk: Access your Zendesk account.
- Find the Tickets: Locate the tickets you want to merge.
- Select the Primary Ticket: Choose the ticket that will remain after merging.
- Open the Secondary Ticket: Click on the ticket you want to merge into the primary one.
- Click on "Merge": Look for the merge option in the ticket options.
- Confirm the Merge: Review the details and confirm the action.
- Check the Merged Ticket: Ensure all information is correctly combined.
