How To Integrate Typeform With Zendesk

How To Integrate Typeform With Zendesk

  1. Create a Typeform Account: Sign up or log in to your Typeform account.
  2. Design Your Typeform: Create a new form or edit an existing one to collect customer feedback.
  3. Access Integrations: Go to the "Connect" panel in Typeform.
  4. Select Zendesk: Find and select Zendesk from the list of integrations.
  5. Authenticate Your Account: Log in to your Zendesk account to allow Typeform access.
  6. Map Fields: Match Typeform questions to Zendesk ticket fields.
  7. Set Triggers: Choose when to create a ticket in Zendesk based on Typeform responses.
  8. Test the Integration: Submit a test response to ensure everything works correctly.
  9. Activate the Integration: Turn on the integration to start collecting responses in Zendesk.
  10. Monitor Responses: Check Zendesk for new tickets generated from Typeform submissions.