How To Integrate Typeform With Zendesk
- Create a Typeform Account: Sign up or log in to your Typeform account.
- Design Your Typeform: Create a new form or edit an existing one to collect customer feedback.
- Access Integrations: Go to the "Connect" panel in Typeform.
- Select Zendesk: Find and select Zendesk from the list of integrations.
- Authenticate Your Account: Log in to your Zendesk account to allow Typeform access.
- Map Fields: Match Typeform questions to Zendesk ticket fields.
- Set Triggers: Choose when to create a ticket in Zendesk based on Typeform responses.
- Test the Integration: Submit a test response to ensure everything works correctly.
- Activate the Integration: Turn on the integration to start collecting responses in Zendesk.
- Monitor Responses: Check Zendesk for new tickets generated from Typeform submissions.