How To Integrate Zendesk With Okta

How To Integrate Zendesk With Okta

1. Log in to Okta: Access your Okta admin dashboard.
2. Navigate to Applications: Click on the "Applications" tab in the dashboard.
3. Add Application: Select "Add Application" to start the integration process.
4. Search for Zendesk: Type "Zendesk" in the search bar and select it from the results.
5. Configure Zendesk Settings: Fill in the required fields like application name and sign-on method.
6. Set Up SSO: Enable Single Sign-On (SSO) and configure the necessary settings.
7. Save Changes: Click "Save" to apply your settings.
8. Log in to Zendesk: Access your Zendesk account as an admin.
9. Go to Admin Settings: Click on the gear icon to open the Admin settings.
10. Select Security: Navigate to the "Security" section in the Admin settings.
11. Enable SSO: Turn on the SSO feature and enter the required Okta information.
12. Test the Integration: Log out and try logging in through Okta to ensure it works.
13. Finalize Setup: Make any necessary adjustments and finalize your integration.