How To Integrate Webhooks With Zendesk

How To Integrate Webhooks With Zendesk

       
  1. Create a Zendesk Account: Sign up for a Zendesk account if you don’t have one.
  2.    
  3. Access Admin Settings: Log in and go to the Admin settings in your Zendesk dashboard.
  4.    
  5. Navigate to Webhooks: Find the "Webhooks" section under the "Apps and Integrations" menu.
  6.    
  7. Click on "Add Webhook": Start the process to create a new webhook.
  8.    
  9. Fill in Webhook Details: Enter the name, endpoint URL, and request method (GET/POST).
  10.    
  11. Set Up Authentication: Choose the authentication method if required by your endpoint.
  12.    
  13. Test the Webhook: Use the test feature to ensure your webhook is working correctly.
  14.    
  15. Save the Webhook: Click on the save button to finalize your webhook setup.
  16.    
  17. Trigger the Webhook: Set up triggers in Zendesk to activate the webhook based on specific events.
  18.    
  19. Monitor Webhook Activity: Check the logs to ensure the webhook is sending data as expected.