How To Integrate Talkdesk With Zendesk

How To Integrate Talkdesk With Zendesk

1. Create Talkdesk Account: Sign up for a Talkdesk account if you don’t have one.
2. Log into Zendesk: Access your Zendesk account with your credentials.
3. Access the Marketplace: Go to the Zendesk Marketplace to find integrations.
4. Search for Talkdesk: Use the search bar to locate the Talkdesk integration.
5. Install the Integration: Click on the Talkdesk app and follow the installation prompts.
6. Authorize the Connection: Provide necessary permissions to connect Talkdesk with Zendesk.
7. Configure Settings: Adjust the integration settings to fit your business needs.
8. Test the Integration: Make a test call to ensure everything is working properly.
9. Train Your Team: Educate your team on how to use the integrated system.
10. Monitor Performance: Regularly check the integration for any issues or improvements.