How To Integrate Slack With Zoho Desk

How To Integrate Slack With Zoho Desk

  1. Log in to Zoho Desk: Access your Zoho Desk account.
  2. Go to Settings: Click on the gear icon in the top right corner.
  3. Select Integrations: Find the Integrations section in the settings menu.
  4. Choose Slack: Look for Slack in the list of available integrations.
  5. Click on 'Connect': Initiate the connection process with Slack.
  6. Authorize Slack: Log in to your Slack account and grant permissions.
  7. Configure Settings: Set up your preferences for notifications and channels.
  8. Test the Integration: Send a test message to ensure everything is working.
  9. Save Changes: Confirm and save your integration settings.
  10. Start Using: Begin managing your Zoho Desk tickets through Slack.