How To Integrate Slack With Freshworks

How To Integrate Slack With Freshworks

  1. Log in to Freshworks: Access your Freshworks account.
  2. Go to Integrations: Navigate to the integrations section in the settings.
  3. Select Slack: Find and choose Slack from the list of available integrations.
  4. Click on 'Connect': Initiate the connection process with Slack.
  5. Authorize Slack: Grant Freshworks permission to access your Slack workspace.
  6. Choose Channels: Select which Slack channels you want to integrate with Freshworks.
  7. Set Notifications: Configure the types of notifications you want to receive in Slack.
  8. Save Settings: Confirm and save your integration settings.
  9. Test the Integration: Send a test message to ensure everything is working correctly.
  10. Start Using: Begin using the integration to streamline your communication.