How To Merge Leads In Salesforce

How To Merge Leads In Salesforce

  1. Log In to Salesforce: Access your Salesforce account with your credentials.
  2. Navigate to Leads: Click on the "Leads" tab in the main menu.
  3. Find Duplicate Leads: Use the search bar to locate leads you want to merge.
  4. Select Leads: Check the boxes next to the leads you wish to combine.
  5. Click on Merge: Look for the "Merge" button and click it.
  6. Choose Master Lead: Select which lead will be the primary one after merging.
  7. Review Information: Check the details to ensure accuracy before merging.
  8. Confirm Merge: Click the "Merge" button to finalize the process.
  9. Check Merged Lead: Review the merged lead to ensure all information is correct.