How To Merge Duplicate Accounts In Salesforce

How To Merge Duplicate Accounts In Salesforce

  1. Log In to Salesforce: Access your Salesforce account with your credentials.
  2. Go to Accounts: Click on the "Accounts" tab in the main navigation menu.
  3. Find Duplicates: Use the "Find Duplicates" button to search for duplicate accounts.
  4. Select Accounts: Choose the duplicate accounts you want to merge.
  5. Click Merge: Hit the "Merge" button to start the merging process.
  6. Choose Master Record: Select which account will be the primary one after merging.
  7. Review Information: Check the details of both accounts to ensure accuracy.
  8. Confirm Merge: Click "Merge" to finalize the process.
  9. Check Merged Account: Review the merged account to ensure all data is correct.