How To Merge Contacts In Salesforce

How To Merge Contacts In Salesforce

  1. Log In to Salesforce: Access your Salesforce account with your credentials.
  2. Navigate to Contacts: Click on the "Contacts" tab in the main menu.
  3. Find Duplicate Contacts: Use the search bar to locate contacts you want to merge.
  4. Select Contacts: Check the boxes next to the duplicate contacts you wish to merge.
  5. Click on Merge: Look for the "Merge" button, usually found at the top of the list.
  6. Review Contact Information: Compare the details of the selected contacts side by side.
  7. Choose Primary Contact: Select which contact will be the main one after merging.
  8. Confirm Merge: Click the "Merge" button to finalize the process.
  9. Check Merged Contact: Review the merged contact to ensure all information is correct.